Relaticle
by Relaticle · Open-source CRM with built-in AI chat and an MCP server for external agents
BenchRank score
Screenshots of Relaticle
Homepage
Overview
Relaticle is an AGPL-3.0 CRM covering companies, people, opportunities, tasks and notes. Records can be worked on in the UI, through a built-in AI chat with @-mentions, voice input and approval prompts before destructive edits, or by outside agents such as Claude, ChatGPT and Gemini via an MCP server with 30 tools and a REST API. It runs on your own server or on Relaticle's managed cloud.
- Best for
- Teams wanting a self-hosted, open-source CRM that external AI agents can drive over MCP
- Pricing
- Free on both published plans: the self-hosted AGPL-3.0 build is free forever, and managed Cloud is listed at $0/month with no per-seat pricing.
- Runs on
- WebSelf-hosted
Strengths and trade-offs
Strengths
- MCP server with 30 tools plus a REST API with full CRUD
- Free for unlimited users and data, self-hosted or cloud
- Destructive AI chat actions need approval and can be undone
- 22 field types, custom pipeline stages, multi-team workspaces
Trade-offs
- Self-hosting requires running your own server via Docker Compose
- Self-hosted users get community support on Discord only
- The Cloud plan's free-usage limits are not published
How Relaticle markets itself
A structured read of the promise, proof and page design on Relaticle’s captured homepage.
Homepage capture
“The CRM built for people and AI-powered work”
- Angle: AI-native
- Hero: Product screenshot
Pricing
Published plans and prices from Relaticle’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Pricing transparency
Whether real prices are published, self-serve signup exists, and usage costs are knowable without a sales call.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
Maintenance
Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.
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Where this comes from
The Relaticle pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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