Krayin CRM
by Krayin · Open source self-hosted CRM built on Laravel
BenchRank score
Screenshots of Krayin CRM
Homepage
Overview
Krayin CRM is a free, open source, self-hosted CRM built on Laravel (PHP). It covers lead tracking, deal management, sales forecasting, contacts, products and activity logging, with unlimited custom fields and an access control list for per-role record access. Email, chat, phone and social channels, plus WhatsApp, VoIP and multi-tenant SaaS, come via extensions.
- Best for
- Teams that want a self-hosted, customisable CRM they can run on their own Laravel/PHP stack.
- Pricing
- The page says the CRM itself is free and open source, but shows no figures for the hosting, extensions or services it also promotes.
- Runs on
- Self-hosted
Strengths and trade-offs
Strengths
- Free and open source, self-hosted, built on Laravel (PHP)
- Unlimited custom fields to fit records to your own process
- Access control list assigns roles and limits record access
- Extensions add WhatsApp, VoIP and multi-tenant SaaS
Trade-offs
- Self-hosting means you run and maintain the server yourself
- WhatsApp, VoIP and multi-tenancy are extensions, not core features
- No prices shown for hosting, extensions or services
- AI capabilities are framed as development work, not shipped features
How Krayin CRM markets itself
A structured read of the promise, proof and page design on Krayin CRM’s captured homepage.
Homepage capture
“Open Source CRM Software”
- Angle: Open source / ownership
- Hero: Illustration
Pricing
Published plans and prices from Krayin CRM’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
Maintenance
Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.
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Where this comes from
The Krayin CRM pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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Is this your product?
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