CrashPlan
by CrashPlan · Backup and recovery for endpoints, servers, Microsoft 365 and Google Workspace
BenchRank score
Screenshots of CrashPlan
Homepage
Overview
CrashPlan is a backup and recovery platform for endpoints, Windows servers, Microsoft 365 (Exchange Online, SharePoint, OneDrive, Teams) and Google Workspace (Gmail, Google Drive). Data can be backed up to CrashPlan's cloud, a customer's own Azure instance, a local destination or a third-party cloud. It includes automatic backup, unlimited versioning, point-in-time recovery, self-serve restore and built-in archiving.
- Best for
- IT teams backing up endpoints, servers, Microsoft 365 and Google Workspace data across an organisation.
- Pricing
- The captured pages show no prices; there is a pricing page link plus 'Get a Quote' and demo calls to action.
- Runs on
- WebSelf-hosted
Strengths and trade-offs
Strengths
- Backs up to CrashPlan cloud, Azure, local or third-party storage
- Unlimited versioning and point-in-time recovery
- Covers endpoints, servers, Microsoft 365 and Google Workspace
- Built-in archiving, plus legal hold and device migration uses
Trade-offs
- No prices on the captured pages; buying runs through a quote or demo
- Server backup is described for Windows servers only
- Cited reviewer frames it as fitting organisations of 100+ users
- Homepage claims such as lowest total cost of ownership are unevidenced
How CrashPlan markets itself
A structured read of the promise, proof and page design on CrashPlan’s captured homepage.
Homepage capture
“Easy, secure, & cost-effective backup and recovery”
- Angle: Outcome / benefit-led
- Hero: Product screenshot
Pricing
Published plans and prices from CrashPlan’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Pricing transparency
Whether real prices are published, self-serve signup exists, and usage costs are knowable without a sales call.
Customer sentiment
Third-party ratings, shrunk toward the catalogue mean by review volume and corroborated across independent sources.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
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Where this comes from
The CrashPlan pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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Is this your product?
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