#12 in Helpdesk & TicketingUpdated 2026-08

ClearFlask

by ClearFlask · Open-source feedback, roadmap and announcement tool

34.2 — BenchRank score out of 100

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Pricing page

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Overview

ClearFlask is an open-source tool for collecting product feedback, turning ideas into prioritised tasks and publishing a public roadmap with announcements. Feedback is gathered via a website integration in either a feedback-first or customer-first flow, and customers can subscribe to updates. It runs self-hosted under Apache-2.0 or as a managed cloud service.

Best for: Product teams collecting customer feedback and publishing a public roadmap, self-hosted or cloud
Pricing: Free self-hosted tier capped at 100 posts, a $9/month self-host licence, and managed cloud at $29/month with a 14-day trial.
Runs on: WebSelf-hosted

Strengths and trade-offs

Strengths

Apache-2.0 source; cloud and self-host use the same repository
Free self-host tier with unlimited teammates, users and projects
CSV import and export for moving between cloud and self-hosting
Feedback, roadmap and announcements handled in one tool

Trade-offs

Free open-source tier caps you at 100 posts
Self-hosting puts infrastructure and upkeep on your team
Priority support needs a paid plan; free tier gets community support only
FAQ says extra teammates may cost more, despite 'unlimited teammates'

Pricing

Published plans from ClearFlask’s own pricing page, in USD. Usage charges and add-ons may apply on top.

ClearFlask pricing tiers, monthly rates in USD
Plan	Monthly	Includes
Open-source	Free	Self-hosted, Apache-2.0 licensed Unlimited teammates, 100 posts maximum Community support Free forever
Self-host License	$9	Self-hosted with a purchased licence Unlimited teammates and posts All features Priority support, automatic renewal
Cloud	$29	Managed hosting Unlimited teammates and posts All features Priority support, free 14-day trial

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 0 out of 100
API quality: 10 out of 100
Documentation: 30 out of 100
Agent friendliness: 35 out of 100
Pricing transparency: 75 out of 100
Changelog: 100 out of 100
Marketing site structure: 50 out of 100
Operational trust: 15 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 60 out of 100
Maintenance: 100 out of 100

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