Chaskiq
by Chaskiq · Open source messaging platform for marketing, support and sales
BenchRank score
Screenshots of Chaskiq
Homepage
Overview
Chaskiq is an open source messaging platform for support, sales and marketing teams. It combines a web chat with campaigns, banners, guided tours, newsletters, routing bots, a help centre and reporting, and exposes a GraphQL API with OAuth2 security. It is self-hosted: you run it on your own VPS alongside a mail server and a storage service.
- Best for
- Teams that want to self-host a customer messaging platform for support, sales and marketing.
- Pricing
- The software is free under AGPLv3; paid self-hosted support is $150/month or $599/month, with a one-off installation service at $199.
Strengths and trade-offs
Strengths
- Open source under AGPLv3 and free to use and self-host
- Web chat, campaigns, banners, tours and help centre in one place
- GraphQL API and OAuth2 for building your own integrations
- More than 30 plugins, including Calendly, Zoom and Zapier
Trade-offs
- You must supply a VPS, a mail server and a storage service yourself
- AGPLv3 requires you to disclose your code modifications
- Installation and priority support are paid, from $150/month
- Custom feature development is excluded from the support plans
How Chaskiq markets itself
A structured read of the promise, proof and page design on Chaskiq’s captured homepage.
Homepage capture
“The front line of your customer experience.”
- Angle: All-in-one / consolidation
- Hero: Product screenshot
Pricing
Published plans and prices from Chaskiq’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
Maintenance
Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.
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Where this comes from
The Chaskiq pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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