Uptrace
by Uptrace · OpenTelemetry-native tracing, metrics and logs on ClickHouse
BenchRank score
Screenshots of Uptrace
Homepage
Overview
Uptrace is an observability platform built on OpenTelemetry and ClickHouse that unifies traces, metrics and logs, with APM views including a service graph, RED metrics and latency percentiles. It ingests from OpenTelemetry, Prometheus, Vector, FluentBit and CloudWatch, and runs as Uptrace Cloud or self-hosted from GitHub. An MCP server lets AI assistants query telemetry in plain text.
- Best for
- Engineering teams already using OpenTelemetry that want traces, metrics and logs under one usage-based bill.
- Pricing
- 50 GB of traces, logs and metrics free each month, then from $0.075/GB — the estimator shows $0.100/GB for traces and logs and $0.025 per million metric datapoints, falling to $0.016/GB at volume — while self-hosting is free.
- Runs on
- WebSelf-hosted
Strengths and trade-offs
Strengths
- Traces, metrics and logs in one OpenTelemetry-native platform
- Self-hosting from GitHub is free with no feature limits
- No per-seat, host or service fees; billed on data ingested
- Hard monthly spend cap that the vendor says it won't exceed
Trade-offs
- Cloud data is held only in EU data centres, in Germany and Finland
- Support runs 16/5 across EU and US business hours, not 24/7
- Round-trip latency of 90–190ms from the US, Asia, India and Brazil
- No published plan tiers; you must model cost from per-GB rates
Pricing
Published plans and prices from Uptrace’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Pricing transparency
Whether real prices are published, self-serve signup exists, and usage costs are knowable without a sales call.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
Maintenance
Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.
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Where this comes from
The Uptrace pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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Is this your product?
Claim Uptrace to manage its profile. Claiming lets you suggest edits to the descriptive fields — it never changes scores or rankings.