ShipBob
by ShipBob · Outsourced ecommerce fulfilment and warehouse management software
66.2 — BenchRank score out of 100
Screenshots of ShipBob
Homepage Pricing page
Overview
ShipBob is an outsourced ecommerce fulfilment provider that picks, packs and ships orders from 50+ fulfilment centres in the US, Canada, the UK, the EU and Australia. Merchants connect a store, send in inventory, and manage stock, orders, shipments and returns from ShipBob's dashboard. Its warehouse management software is also licensed to brands and 3PLs running their own US warehouses.
- Best for
- Ecommerce brands outsourcing pick, pack and ship, or running a US warehouse on ShipBob's WMS.
- Pricing
- No prices are published — fulfilment and WMS pricing is quote-only, covering implementation, receiving, warehousing and pick/pack/ship, with the dashboard software and turnkey integrations stated as free to customers.
- Runs on
- Web
Strengths and trade-offs
Strengths
- Ships from 50+ fulfilment centres across the US, UK, EU and Australia
- Dashboard software and turnkey integrations at no extra cost
- Ships to 250+ destinations, including DDP and EDI B2B orders
- Negotiated carrier rates with UPS, USPS, FedEx and DHL
Trade-offs
- No published prices; every quote is customised via a sales conversation
- Kitting, B2B/wholesale and returns are charged as additional services
- The WMS is only offered to merchants with US-based warehouses
- Shipping cost varies by weight, dimensions and destination, so is hard to model
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
- MCP support
- 60 out of 100
- API quality
- 55 out of 100
- Documentation
- 100 out of 100
- Agent friendliness
- 92 out of 100
- Pricing transparency
- 85 out of 100
- Changelog
- 25 out of 100
- Marketing site structure
- 30 out of 100
- Operational trust
- 60 out of 100
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
- Openness
- 60 out of 100
- Maintenance
- 15 out of 100
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