#16 in Collaboration & CommunicationUpdated 2026-08

Slack

by Screenhero · Audio, video and screen sharing inside Slack

52.4 — BenchRank score out of 100

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Overview

Slack is a team messaging platform whose huddles feature starts audio or video calls with screen sharing directly in Slack. AI in Slack takes the notes, organising key points, action items and who said what once the huddle ends. Links, documents and messages shared during a huddle are saved automatically to Slack for later reference.

Best for: Teams already working in Slack who want ad-hoc audio, video and screen sharing in the same app.
Pricing: Free tier, then £7 per user/month for Pro and £14.40 per user/month for Business+ when paying monthly (both listed at 50% off for three months), with Enterprise+ on contact sales.
Runs on: Web

Strengths and trade-offs

Strengths

Huddles start inside Slack, with audio, video and screen sharing
AI notes cover key points, action items and who said what
Links, documents and messages shared in a huddle are saved after it
Free forever tier with 1:1 meetings and 90 days of history

Trade-offs

Free tier limits huddles to 1:1 and history to 90 days
Free tier caps app integrations at ten
Advanced AI and 24/7 support require Pro or Business+
Enterprise+ pricing is not published; you must contact sales

Pricing

Published plans from Slack’s own pricing page, in GBP. Usage charges and add-ons may apply on top.

Slack pricing tiers, monthly rates in GBP
Plan	Monthly	Includes
Free	—per user	90 days of message history Up to ten apps 1:1 meetings and 1:1 external messages Basic AI, including conversation summaries and AI search
Pro	£7per user	Unlimited message history and app integrations Group meetings and group external messages Basic AI, including workflow generation and AI search 24/7 customer support
Business+	£14.4per user	Advanced AI across summaries, search and daily recaps SAML-based single sign-on and SCIM user management Native data loss prevention 24/7 support with four-hour first response time
Enterprise+	Contact sales	Enterprise-grade AI and enterprise search Unlimited workspaces Multiple SAML configurations, with Enterprise Key Management as an add-on 24/7 priority support with four-hour first response time

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

MCP support: 60 out of 100
API quality: 10 out of 100
Documentation: 35 out of 100
Agent friendliness: 82 out of 100
Pricing transparency: 100 out of 100
Changelog: 40 out of 100
Marketing site structure: 55 out of 100
Operational trust: 60 out of 100

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

Openness: 60 out of 100
Maintenance: 15 out of 100

This doesn’t look right — report a problem with Slack’s score

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