Alternatives to Podium
Podium ranks #2 in Live Chat & Messaging with a BenchRank score of 42.3/100. These are the 5 other live chat & messaging tools we rank, best first. Rank numbers show each tool's position in the full Live Chat & Messaging ranking.
Ranked 1
45.9 — BenchRank score out of 100Zendesk
Outbound · Ticketing, messaging and AI agents in one agent workspace
Best for: Support teams outgrowing a shared inbox that need ticketing, messaging and AI agents in one place
Ranked 3
39.9 — BenchRank score out of 100tawk.to
tawk.to · Free live chat, ticketing and CRM in one shared inbox
Best for: Small teams wanting free live chat, ticketing and CRM on their site without per-seat fees
Ranked 4
34 — BenchRank score out of 100Weave
Weave · All-in-one phone, texting and payments platform for healthcare practices
Best for: Dental, optometry, veterinary and medical practices wanting phone, text and payments in one system
Ranked 5
29 — BenchRank score out of 100Cohere.io
Cohere · AI ticket deflection and cobrowsing for customer support teams
Best for: CX teams on an existing service desk that want AI ticket deflection across chat, email and SMS
Ranked 6
14.9 — BenchRank score out of 100
