Alternatives to Percept.AI

Percept.AI ranks #6 in Live Chat & Messaging with a BenchRank score of 14.9/100. These are the 5 other live chat & messaging tools we rank, best first. Rank numbers show each tool's position in the full Live Chat & Messaging ranking.

• Ranked 1

  45.9 — BenchRank score out of 100

  Zendesk

  Outbound · Ticketing, messaging and AI agents in one agent workspace

  Best for: Support teams outgrowing a shared inbox that need ticketing, messaging and AI agents in one place

• Ranked 2

  42.3 — BenchRank score out of 100

  Podium

  Podium · Lead capture, messaging and reviews for local businesses

  Best for: Local auto, home services, aesthetics and retail businesses handling inbound leads by text and phone

• Ranked 3

  39.9 — BenchRank score out of 100

  tawk.to

  tawk.to · Free live chat, ticketing and CRM in one shared inbox

  Best for: Small teams wanting free live chat, ticketing and CRM on their site without per-seat fees

• Ranked 4

  34 — BenchRank score out of 100

  Weave

  Weave · All-in-one phone, texting and payments platform for healthcare practices

  Best for: Dental, optometry, veterinary and medical practices wanting phone, text and payments in one system

• Ranked 5

  29 — BenchRank score out of 100

  Cohere.io

  Cohere · AI ticket deflection and cobrowsing for customer support teams

  Best for: CX teams on an existing service desk that want AI ticket deflection across chat, email and SMS