BenchRank
#7 in Business IntelligenceUpdated 2026-08

Mermaid

by Mermaid · Text-based diagramming library with a paid collaboration platform

BenchRank score

62.2 — BenchRank score out of 100

Screenshots of Mermaid

Homepage · Mermaid

Homepage of Mermaid

Overview

Mermaid is an open-source library for creating diagrams and charts from text and code, with a live editor, docs and a list of integrations. A commercial platform is built on top of it, adding stored diagrams, teams and projects, AI credits and collaboration. Paid plans add co-editing, external sharing, viewer seats and SSO.

Best for
Teams who write diagrams as text and want shared editing on top of the open-source Mermaid library.
Pricing
Free Basic tier, then $10 per user/month for Plus and $20 per user/month for Premium, both billed annually, with Enterprise priced on request.

Strengths and trade-offs

Strengths

  • Open-source diagramming library with a free live editor
  • Free Basic tier for simple diagrams and one team
  • Premium adds SSO, co-editing and unlimited viewer seats
  • Docs, tutorials and an integrations list are published

Trade-offs

  • Basic caps diagrams and limits diagram size to 60
  • AI is metered: 15 credits on Basic, 300 on Plus, 2,000 on Premium
  • Listed prices are billed annually; monthly rates are not shown
  • SSO and viewer seats require Premium at $20 per user/month

How Mermaid markets itself

A structured read of the promise, proof and page design on Mermaid’s captured homepage.

Homepage capture

“Mermaid”

  • Angle: Open source / ownership
  • Hero: Code snippet

Pricing

Published plans and prices from Mermaid’s own pricing page.

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

  • MCP support

    Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.

  • API quality

    Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.

  • Documentation

    Publicly reachable docs — coverage, freshness, code samples and machine readability.

  • Agent friendliness

    How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.

  • Pricing transparency

    Whether real prices are published, self-serve signup exists, and usage costs are knowable without a sales call.

  • Changelog

    A public, dated record of what shipped and when — the clearest signal that a product is still alive.

  • Marketing site structure

    Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.

  • Page speed

    How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.

  • Operational trust

    Status page and incident history, security disclosure, compliance and data-processing documentation.

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

  • Openness

    Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.

  • Maintenance

    Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.

This doesn’t look right — report a problem with Mermaid’s score

Where this comes from

The Mermaid pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.

Alternatives in Business Intelligence

  • Ranked 1

    77.8 — BenchRank score out of 100

    Metabase

    Metabase · Open source BI with AI querying, self-hosted or on cloud

    Best for: Teams wanting self-service BI on their own database, self-hosted or on managed cloud

  • Ranked 2

    73.9 — BenchRank score out of 100

    Grafana

    Grafana · Open source-based observability cloud for metrics, logs, traces and profiles

    Best for: Teams wanting metrics, logs, traces and profiles in one OpenTelemetry-native cloud platform

  • Ranked 3

    66.4 — BenchRank score out of 100

    Deepnote

    Deepnote · Collaborative Python and SQL notebooks with dashboards, apps and scheduling

    Best for: Data teams wanting collaborative Python and SQL notebooks that publish as dashboards and apps

See all 25 alternatives to Mermaid

Is this your product?

Claim Mermaid to manage its profile. Claiming lets you suggest edits to the descriptive fields — it never changes scores or rankings.

Claim this business

Report a problem with this page

Report an issue with Mermaid