HyperDX
by HyperDX · Open source observability for logs, traces, metrics and session replays
BenchRank score
Screenshots of HyperDX
Homepage
Overview
HyperDX is an open source observability platform that brings session replays, logs, traces, metrics and errors into one place. It stores events in ClickHouse on object storage and uses OpenTelemetry for instrumentation, so no extra agents or sidecars are needed. It offers full-text search, clustered log patterns, a chart builder and alerting.
- Best for
- Engineering teams wanting open source observability billed on data volume rather than seats or hosts
- Pricing
- Free plan at $0/month, Starter at $20/month including 50 GB with $0.40 per extra GB, and custom-priced Enterprise.
- Runs on
- WebSelf-hosted
Strengths and trade-offs
Strengths
- Billed on data volume only - no per-user or per-host charges
- OpenTelemetry instrumentation; no agents or sidecars required
- Session replays link automatically to backend logs and traces
- Alerts via Slack, Email or PagerDuty; live tail and JSON parsing
Trade-offs
- Free tier caps at 3 GB/month, 3-day retention and a single user
- Data over 50 GB/month costs $0.40 per GB on top of the flat fee
- Metrics billed separately at $0.40 per 100 DPM; finer resolution costs more
- SAML SSO is only listed on the custom-priced Enterprise plan
Pricing
Published plans and prices from HyperDX’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Pricing transparency
Whether real prices are published, self-serve signup exists, and usage costs are knowable without a sales call.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
Maintenance
Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.
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Where this comes from
The HyperDX pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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Is this your product?
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