Amplitude Guides and Surveys
by Command AI · In-app guides and surveys built into the Amplitude platform
BenchRank score
Screenshots of Amplitude Guides and Surveys
Homepage
Overview
Amplitude Guides and Surveys is the in-app messaging part of the Amplitude platform. It creates tours, checklists, announcements, tooltips, banners and modals, plus NPS, microsurveys and feedback surveys, triggered by in-product behaviour rather than fixed rules. Built-in guardrails and prioritisation logic control how often users see them, and it works with Amplitude Analytics, Session Replay, cohorts and experimentation.
- Best for
- Teams already on Amplitude that want in-app guides and surveys targeted on user behaviour
- Pricing
- Free plan includes limited guides and surveys; the feature is priced by the number of guides and surveys created and sold as an add-on to the Plus plan (starts at $0, event-based) or bundled with the contact-sales Growth and Enterprise plans, with no per-guide figures published.
- Runs on
- Web
Strengths and trade-offs
Strengths
- Targeting built on Amplitude behavioural cohorts and analytics
- Guardrails and prioritisation limit back-to-back popups
- Priced by number of guides and surveys, not by event volume
- Included with limited use on the free plan, no credit card
Trade-offs
- Unlimited guides, A/B testing and custom CSS need Growth or Enterprise
- Growth and Enterprise are contact-sales with no published prices
- Not sold standalone; only available within the Amplitude platform
- Free plan's guide and survey limits are not quantified
How Amplitude Guides and Surveys markets itself
A structured read of the promise, proof and page design on Amplitude Guides and Surveys’s captured homepage.
Homepage capture
“Have the most engaging in-app engagement”
- Angle: Outcome / benefit-led
- Hero: Product screenshot
Pricing
Published plans and prices from Amplitude Guides and Surveys’s own pricing page.
How this score is made up
Each dimension is scored out of 100 and combined into the headline score using fixed weights.
MCP support
Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.
API quality
Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.
Documentation
Publicly reachable docs — coverage, freshness, code samples and machine readability.
Agent friendliness
How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.
Pricing transparency
Whether real prices are published, self-serve signup exists, and usage costs are knowable without a sales call.
Changelog
A public, dated record of what shipped and when — the clearest signal that a product is still alive.
Marketing site structure
Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.
Page speed
How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.
Operational trust
Status page and incident history, security disclosure, compliance and data-processing documentation.
Measured, but not part of the score
Useful to know, but not a mark for or against the product — so these do not affect the ranking.
Openness
Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.
Maintenance
Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.
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Where this comes from
The Amplitude Guides and Surveys pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.
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