BenchRank
#19 in Monitoring & ObservabilityUpdated 2026-08

Cachet

by Cachet · Open source, self-hosted status page system

BenchRank score

55.5 — BenchRank score out of 100

Screenshots of Cachet

Homepage · Cachet

Homepage of Cachet

Overview

Cachet is an open source status page system for communicating downtime and outages to customers. It is self-hosted, and incidents can be created through a JSON API so monitoring tools can post updates automatically. It also covers scheduled maintenance, custom metrics charts, two-factor authentication and 10+ languages.

Best for
Teams that want to self-host a status page for telling customers about outages
Pricing
Free — Cachet is open source and self-hosted, with optional GitHub sponsorship and a professional installation service whose price is not shown.
Runs on
WebSelf-hosted

Strengths and trade-offs

Strengths

  • Open source and free to self-host on your own infrastructure
  • JSON API for creating incidents from monitoring tools
  • Interface available in 10+ languages
  • Two-factor authentication and password manager support

Trade-offs

  • Self-hosted only; no hosted version is offered on the site
  • Version 3 is still being rebuilt, with 2.x and 3.x demos side by side
  • Installation help is a separate service with no price published
  • Funded by sponsorship, so support depends on volunteer effort

How Cachet markets itself

A structured read of the promise, proof and page design on Cachet’s captured homepage.

Homepage capture

“Downtime happens. Communicate it.”

  • Angle: Pain agitation
  • Hero: Product screenshot

Pricing

Published plans and prices from Cachet’s own pricing page.

How this score is made up

Each dimension is scored out of 100 and combined into the headline score using fixed weights.

  • MCP support

    Whether an agent can drive the product through the Model Context Protocol, and how much setup that takes.

  • API quality

    Public API surface: machine-readable spec, official SDKs, documented auth, errors, rate limits and versioning.

  • Documentation

    Publicly reachable docs — coverage, freshness, code samples and machine readability.

  • Agent friendliness

    How readable the site is to an automated client: llms.txt, structured data, server-rendered content, crawler access.

  • Changelog

    A public, dated record of what shipped and when — the clearest signal that a product is still alive.

  • Marketing site structure

    Whether the site answers a buyer's questions: clear positioning, the pages that matter, and accessibility.

  • Page speed

    How fast the site loads for real visitors: Chrome UX Report 75th-percentile LCP, INP and CLS, with a Lighthouse mobile run standing in where a site has too little traffic for field data.

  • Operational trust

    Status page and incident history, security disclosure, compliance and data-processing documentation.

Measured, but not part of the score

Useful to know, but not a mark for or against the product — so these do not affect the ranking.

  • Openness

    Source availability, self-hosting, data export and open standards. Scored and shown, but not part of the composite — paid SaaS is not worse for being paid SaaS.

  • Maintenance

    Release cadence and repository activity. Scored and shown, but not part of the composite — it is only measurable for open repositories.

This doesn’t look right — report a problem with Cachet’s score

Where this comes from

The Cachet pages BenchRank reads when it scores the product — its documentation, release notes, status and security pages, and its repository where there is one.

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